One of my CEO coaching groups recently discussed the creation of the President/COO role in their companies. I came up with this alliterative and highly distilled suggestion.

  • Decisions may be:
    • Dictated,
    • Discussed, or
    • Delegated

To help define the duties of your #2, examine the range of decisions you make as head of the company and notice which you will dictate, discuss, or delegate. Core values, for example, are yours to dictate; the COO complies with your decision or leaves. Strategy is something to discuss, create together, and have a healthy back-and-forth conversation about between the CEO and COO. Hiring a sales rep or changing your health care provider are probably best left entirely to the COO; delegate those areas and keep your handsoff.

Also on this blog, Improving Delegation