COVID-19: Don’t Panic & Don’t Be Passive ☣ Prepare Your Business Now

COVID-19: Don’t Panic & Don’t Be Passive ☣ Prepare Your Business Now

What you need most right now and for the coming weeks isn’t alcohol wipes or N-95 masks. It is reliable information. The difficulties of obtaining it are examined thoroughly and frightfully here, in a broadcast from WNYC, On the Media | Covering a Pandemic: Epidemic Voyeurs No More

My top 3 recommendations.

#1: Rely on information directly from scientists and medical specialists.
Here are reliable sources:

#2: Get Ready NOW! (more…)

Coronavirus COVID-19: Protect Yourself & Others

Coronavirus COVID-19: Protect Yourself & Others

Basic Protective Measures

  • Maintain 4-6 feet of Physical Distance. Stay Socially Close.
  • Avoid touching your face: eyes, nose, and mouth.
  • Stay home if you are tired, nauseated, feverish, or coughing.
  • Cover your cough or sneeze with clean tissue or sleeve.
  • Clean knobs, handles, & switches daily.
  • Wash hands with soap and running water for at least 20 seconds.
  • Do not share towels. Label your own. Wash it every other day.
  • Replace shared towels with disposables.
  • Use only hand sanitizers with 60% or more alcohol.

(more…)

Coronavirus is coming to us. Is your business ready?

Coronavirus is coming to us. Is your business ready?

Tony wearing Face Mask RespiratorA global pandemic now seems inevitable.
Get ready!

You’ve no doubt heard the advice about handwashing and avoiding crowds in confined spaces: concerts, aircraft, conferences. I’d add, “Do everything you can –STARTING RIGHT NOW– to stay healthy and strong: adequate sleep, regular exercise, and good food (including weight control).”

 

Here’s one you may not have thought of:

The U.S. CDC recommends getting a flu vaccination.

The CDC has detailed guidelines for employers here:

 

In particular, I’d suggest:

  • Have a clear and well-communicated policy for various epidemic scenarios.
    • Step One: How will employees know whether to stay home?
    • How will you communicate your status to clients and vendors?
      How will they communicate their status to your business?
      For example, what if your cleaning service abandons you?
  • Implement “Work from Home” technology and policies. This should include:
    • A staggered schedule of “dry run” tests by every single employee who might need to work from home.
    • Plan and prepare projects that can be postponed until people are at home, so they have things to do in case their regular duties are exhausted or rendered unnecessary under the circumstances.
  • Make sure you have all essential positions filled. You don’t want to lose people to illness when you are already short-staffed.
  • Stock up now, before the rush, on hand sanitizers and face masks, including wipes for conference tables, telephone handsets, doorknobs, coffee machines, keyboards, etc.

Any other ideas?
Add yours to the comments below.

What Happens in the Brain When We Disagree


I happened to see this article, What Happens in the Brain When We Disagree, a few minutes after coaching a client on an important negotiation. The essence of what these scientists discovered by watching brain activity during a hypothetical real estate negotiation is, when people disagreed, their brains became less sensitive to the strength of others’ opinions.

(1) If we sense that the counterparty essentially agrees with our fundamental position we are able to logically consider their evidence, even if it contradicts our position.

(2) If we sense they disagree, our response is dominated by the fear-generating parts of the brain and we dig into a defensive, less logical posture.

This confirms the old adage, Start by establishing common ground, e.g., Philosopher Daniel Dennett on How to Argue.

How to compose a successful critical commentary: 

  1. You should attempt to re-express your target’s position so clearly, vividly, and fairly that your target says, “Thanks, I wish I’d thought of putting it that way.
  2. You should list any points of agreement (especially if they are not matters of general or widespread agreement).
  3. You should mention anything you have learned from your target.
  4. Only then are you permitted to say so much as a word of rebuttal or criticism.

 
Is there anything about human relations that has not been written thousands of years ago?

 

He that answereth a matter before he heareth it,
it is folly and shame unto him

Proverbs 18:13