Sample Chapter of Crimes of Cunning


Chapter One is below.
Read the Author’s Preface by clicking here.


 

Crimes of Cunning 3D on sale now

Book Sample

Chapter 1
Haunted Hallways

I reminded myself that we were in a well-lit office, not a dark alley. No need to get aggressive yet. I relaxed my jaw and tried to keep the fear out of my voice as I replied, “If you pull my people off your project, there’s no way you’ll meet the delivery date.”

My client looked at me blandly, as if he had delivered a weather forecast. In fact, he had devastated my sales forecast. Five fewer of my consultants billing their time to this client meant there was no way I would meet quota to earn my bonus. I needed him to engage with me. I forced a response with a direct question that was also a threat. “Did Juan approve this staffing cut?”

“Why would I check with Juan?” asked the Director of Information Systems Development (ISD) for Billing Systems. He ran his finger down a page of the MCI internal directory as he spoke, “Nobody (more…)

The Power of Progress Reports

 


 

TonyMayo.com-Progress-Report-image Of all the management tools I recommend, one of the most effective is both very simple and very unlikely to be consistently employed—if it is used at all: the written progress report, completed on a consistent schedule.

The power of progress reports to promote results and reduce anxiety is demonstrated daily, on matters titanic and trivial. The U. S. Constitution requires that the President “from time to time give to the Congress information of the State of the Union.” Public companies are required by law to present results to shareholders, at fixed intervals and in specific formats. Schools send regular reports to parents, our GPS tells where we are, and UPS sends a text when a package arrives.

Still, managers and employees resist implementing this simple process.

Why?

Who cares about why? Just grow up and start doing a progress report. Declare your goals. Confront your results. Adjust to living in reality. Enjoy the benefits of clarity while the less disciplined fail and fail in a fog of vague expectations and inchoate regrets.

Before I explain how to format and prepare a good progress report, let’s deal with some common excuses questions.

Q: I don’t have a boss.

A: If you have (more…)

Tony interviewed about his new novel


 

 

Click here for Tony Mayo's podcastThis podcast is an interview about Tony’s new novel, Crimes of Cunning: A comedy of personal and political transformation in the deteriorating American workplace. He is interviewed by longtime client Ron Dimon. Ron is an expert on the use of information by executives of large organizations. Listen as two experienced business people play with useful ideas in this episode including:

* What changed in the 1980s that made so many of today’s jobs inhumane
* How consulting to MCI inspired the story
* Influence of Joseph Campbell’s Hero’s Journey
* Tools for Personal Transformation
* Choosing a stand or “Way of Being”
* The useful coaching concept of “game”
* How physical spaces engender specific behaviors
* How personal relationships can enrich business effectiveness
* Transform pain and disappointment into growth
* Finding time and focus to write a novel
* Pre-meeting meetings and after action reviews
* The “Slow / Fast” Method vs. typical business behavior
* Tony’s next book: “The Conversation Contract”

Just click here and either listen through your computer or subscribe through iTunes to have this and all new episodes placed on your device as they become available.

You may also set up an automatic “feed” to non-Apple devices by using this link: click here for other devices.

 

 


 

Tony Mayo’s New Novel on Sale Now!


Crimes of Cunning: On Sale September 22, 2015

Crimes of Cunning

On Sale Now!

A comedy of personal and political transformation in the deteriorating American workplace.

Click here to see it on Amazon.com

Or, here for Barnes & Noble

Fast-paced, funny, and smart. This novel puts you into the world of a young MBA striving to succeed at a famous high-tech company. Brash and confident yet comically inept, Tony clashes with colleagues, clients, and even his biggest supporters.  He fires his most loyal employee, derails the career of his only friend, and nearly destroys his young marriage before transforming from chilly corporate collaborator to empathetic executive coach. Laugh and learn as his clients turn criminal, corporations collapse, and compassion triumphs.

It should be as much the aim of those who seek for social-betterment to rid the business world of crimes of cunning as to rid the entire body politic of crimes of violence.

–Theodore Roosevelt, 1901

A veteran executive coach draws on his years inside Arthur Andersen, Wall Street, and MCI to share a moving story that explains why your 401k shrank, your house is underwater, and your job stinks. The comedy and conflict illustrate management methods and personal practices that can improve your career and deepen your personal relationships.

 



Click here to read a free sample.


 

Click here to be notified when it is released on Kindle and as an Audible audiobook on iTunes.

 


 

Crimes of Cunning


 

On Sale Now!Crimes of Cunning now on Kindle

Crimes of Cunning

A comedy of personal and political transformation in the deteriorating American workplace.

Click here to see it on Amazon.com

Or, here for Barnes & Noble

Fast-paced, funny, and smart. This novel puts you into the world of a young MBA striving to succeed at a famous high-tech company. Brash and confident yet comically inept, Tony clashes with colleagues, clients, and even his biggest supporters.

He fires his most loyal employee, derails the career of his only friend, and nearly destroys his young marriage before transforming from chilly corporate collaborator to empathetic executive coach. Laugh and learn as his clients turn criminal, corporations collapse, and compassion triumphs.

It should be as much the aim of those who seek for social-betterment to rid the business world of crimes of cunning as to rid the entire body politic of crimes of violence.

–Theodore Roosevelt, 1901

A veteran executive coach draws on his years inside Arthur Andersen, Wall Street, and MCI to share a moving story that explains why your 401k shrank, your house is underwater, and your job stinks. The comedy and conflict illustrate management methods and personal practices that can improve your career and deepen your personal relationships.

 



Click here to read a free sample.


 

Click here to be notified when it is released as an Audible audiobook on iTunes.

 



Click here to learn the source and meaning of the book’s title.


 

Humanized Work with an Emphasis on Mastery of Craft

 


 

I was very pleased to see an international expert on software development express the following clear insights into the types of workplaces my executive coaching seeks to foster.

Visionaries are designing organizations for collaboration. These firms remove the bottlenecks imposed by the strict hierarchies of the past. [In hierarchical firms] no one was being rewarded for taking the kind of risks that lead to innovation or other breakthroughs in performance which thrive in a climate of collaboration.

Knowledge workers spend a large proportion of their time seeking information, much of the rest making sense of what they’ve found, and relatively little time in applying what they now know.

Transitioning from a hierarchical way of working … requires letting go of habitual behaviors that may have worked well in the hierarchy, but no longer serve anyone when collaboration becomes a critical part of the work process.

[The result is] … humanized work with an emphasis on mastery of our craft, a focus on rapid learning and feedback, delivery of business value (sooner not faster), and close connection to customer needs (even ones the customers’ haven’t noticed yet).

 

— Diana Larsen on Agile Fluency,
Barriers to Agility &
the value of Open Space Technology
in InfoQ

 


 

Making Trade Shows and Conferences Pay

 


 

Participating effectively in trade shows and conferences requires significant investment of time and treasure. I always encourage my clients to do only as many as they can afford to do thoroughly. What does “thoroughly” mean?

Essentially, have a plan and a purpose. Start early, months before the conference. Have the right people at the conference with the time, attention, and resources necessary to work the plan. Be ready to follow up after the conference. Everyone returns from these with lots of ideas and good intentions that whither the first day back at the office. It’s up to you to pick up the thread and maintain the momentum.

Have a clear goal or purpose that is consistent with your marketing message and sales targets. One way to formulate the goal is to answer the question, “If I (more…)

How to Conduct a “Customer Listening Session”

 


 

Not listening to your customers?I assume that you already know and do not need to be convinced that:

  • Your most profitable sales and easiest growth come from existing clients.1
  • Unhappy customers are 5-20 times more likely to tell others about their bad experience than satisfied customers are to spread good news.2

A simple, high-return method of learning from your happy and unhappy customers, of knowing your customers better while making them more loyal to you is to listen to them. Customers are people and people love being listened to.

There are many ways to do this. I hope your (more…)

Recording Meetings and Podcasts

 


 

XLR3 cable connectors, female on left and male...
Image via Wikipedia

The problem is that consumer recording equipment is unshielded; cell phones, florescent lights, etc. radiate energy that can induce a current that becomes noise. My solution is to use professional equipment with laptop recording software. It is more money and trouble, but the quality is very high.

Step 1: Get a mic mixer for the PC, so that you can use professional mics. I prefer the ones that plug into the USB or FIREWIRE port so that I can bypass the internal sound card. Others connect to the “LINE IN” jack of your sound card, if it has one (not the computer’s MIC jack).

I no longer use the M-Audio MobilePre USB – 2 Channel USB Mic Preamp with XLR and 1/8″ Stereo Miniplug Mic Inputs

I changed to the Lexicon Lambda just because it works under Vista and Windows 7.

Step 2: Buy an appropriate mic. If the mic does not (more…)