CEO Executive Coach Tony Mayo has shared a great deal of practical information with business people since re-launching his free e-mail newsletter in 2008. Here is a list of topics covered. Just click on any title to read more.
A quick message from an executive coach on how you can grow beyond the urge to control and micro-manage every action toward acting with confidence in your team and your own ability to respond to every eventuality.
This short podcast describes an important step in the growth of business owners and other leaders, moving beyond the urge to control and micro-manage every action toward acting with confidence in your team and your own ability to respond to every eventuality.
Here is a simple habit that can boost productivity in your organization. One client credits this technique for an 18% increase in annual revenue with a reduced headcount. It takes practice but quickly becomes second nature.
I brought this method into the workplace from my flight training. Pilots and air traffic controllers (ATC) must communicate precisely and briefly while also executing specialized tasks. Misunderstandings in aircraft can have horrible consequences, so specific communication techniques are required. Many of the most serious accidents are caused by failure to follow these practices, including the 1977’s Tenerife Airport Disaster, commercial aviation’s deadliest incident.
Of all the management tools I recommend, one of the most effective is both very simple and very unlikely to be consistently employed—if it is used at all: the written progress report, completed on a consistent schedule.
The power of progress reports to promote results and reduce anxiety is demonstrated daily, on matters titanic and trivial. The U. S. Constitution requires that the President “from time to time give to the Congress information of the State of the Union.” Public companies are required by law to present results to shareholders, at fixed intervals and in specific formats. Schools send regular reports to parents, our GPS tells where we are, and UPS sends a text when a package arrives.
Still, managers and employees resist implementing this simple process.
Who cares about why? Just grow up and start doing a progress report. Declare your goals. Confront your results. Adjust to living in reality. Enjoy the benefits of clarity while the less disciplined fail and fail in a fog of vague expectations and inchoate regrets.
Before I explain how to format and prepare a good progress report, let’s deal with some common excuses questions.
The focus of the book was the importance of compassion and authenticity, while this new chapter is all about implementation, with specific advice on how to be compassionate and authentic in your day-to-day life. The twenty-minute podcast is a simple, practical guide to building better relationships at work and at home, with answers to these reader questions:
What can I do to deepen relationships?
How can I feel comfortable with people of different backgrounds, tastes, and values?
How do I help others feel safe to share their lives with me?
What habits might I establish to reduce loneliness and build community?
Tony recommends these resources for further study and practice.
I just noticed an interesting feature of the Amazon Kindle software. It can display passages most often highlighted by other Kindle users. Here are some quotes favored by readers of my first book.
Our desire to belong is a life and death concern. It’s not a weakness or personal failure.
I realized that everything I wanted in life required the actions of other people.
Shame is being pushed out, excluded, and rejected by others. Avoiding shame is a universal human priority. It always has been.
Shame is so frightening, belonging so vital, it seems that we are continually confronted with this dichotomy of choice. We must either risk being emotionally vulnerable and open to attack and rejection, or we cover up, we fake, we pretend, we stifle ourselves.
We go along to get along.
Vulnerability is choosing my actions with the knowledge that other people participate in my life.
You can’t hide when you need other people. Pulling away from pain or risk, or responsibility, just leaves us alone and incomplete; fitting in but missing out.
“Because true belonging only happens when we present our authentic, imperfect selves to the world, our sense of belonging can never be greater than our level of self-acceptance.” (quoting Brené Brown)
Courage is being true to your heart, your core. Bravery is a cover-up, hiding your true self so that people might respond to the way you’d like to have them think you are.
Scientific evidence and personal experience tell us that sincere, engaging personal relationships are essential for health and happiness. Yet, little is said about how we might actively nurture such relationships for ourselves and for people near us at home and work.
This short book offers specific advice and motivation to open up, reach out, and connect with all of our community members.