The Conversation Contract™


Here is a complete toolkit for implementing one of my most powerful and versatile techniques, The Conversation Contract™. Leading psychologist Thomas Harris, author of the bestselling I’m OK–You’re OK, developed the basic process to help people conduct the most important and stressful conversations in their lives. I have refined it over the past fifteen years in my work with salespeople, managers, government officials, and CEOs to its present form. You can use it for better meetings, telephone calls, and family interactions.

Start with this video and reinforce your skills with the printouts linked below. You may also want to use my 12 Step Program for productive confrontation by clicking here, Conversations that Make a Difference.

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The Mind’s I

 


 

The Mind’s I

by Douglas R. Hofstadter, Ph.D.

& Daniel C. Dennett, Ph.D.

 

Capsule Review: A fascinating tour of fundamental issues too often ignored or finessed.

 


 

Douglas HofstadterPhilosopher scientists Hofstadtler and Dennett offer an anthology of probing essays along with their own running commentary on the topics of identity, consciousness, and reductionism vs. holism. More compelling and less of a challenge to read than Hofstadtler’s more famous book, Goëdel, Escher and Bach, it nonetheless guides the reader to reconsider many of his assumptions about what he is and where he fits in the world.

Daniel Dennett

The book, unfortunately, was written just as complexity theory was (more…)

Showed me how to make it happen

Washington Times Cover StoryOver ten years ago, I conducted a group coaching program for executives. The participants got fantastic results and I got some nice publicity, including the cover of the Washington Times business section on May 26, 1997. That is me in the photo at right, framed by a black rope.

To give you an idea of the enduring results from my executive coaching, here is a letter from a participant, reprinted with her permission, written more than a year and a half after she completed the course. Be sure to scroll down to see me at her wedding, one of the results she credits to the coaching.

November 9, 1998

 

Dear Tony,

I don’t know why it’s taken me so long to write you and tell you what’s been happening in my life since I took your course, “Genuine Success: Vitality, Service, and Outstanding Performance” (VSOP), in the summer of 1997, but here I am.

No, I want to correct that. My life has become very full. Also, I think I was avoiding (more…)

The Razors Edge

 


 

Here is my take on a classic novel about personal transformation along with some intriguing exploration of paradigms,  human perception, and frames of reference.

First, this blurb…

 

Thanks so much for putting this into words. It is the most concise and accurate analysis of this work that I have ever read. The Razor’s Edge has been my favorite book for many years. I re-read it often. And now I will be able to look at it with a fresh eye again.

Thank you. Terrific work.

–Jack Randall Earles, playwright

 


 

Top Executive Coach Tony Mayo’s essay on

The Razor’s Edge
by W. Somerset Maugham

The Razor's Edge book

The Razor’s Edge is often described as the story of Larry, a war veteran who forsakes a comfortable life in Chicago “society” for a vague spiritual quest. It is better appreciated as a portrait of his acquaintances, whose conventional lifestyles are starkly contrasted to the path walked by the seeker. Some readers have wished to know more of Larry and criticize the space and attention Maugham lavished upon the “ancillary” characters. Instead, The Razor’s Edge illuminates the spiritual path by focusing on people more like the typical reader, people who do not give up materialistic Western striving. The best way to see Larry is to look at what he is not.

This narrative technique succeeds wonderfully in the masterful hands of author W. Somerset Maugham, best known for Of Human Bondage. Rather than simply lay out the details of Larry’s explorations and development, which, being spiritual and internal, would be rather dull to watch, Maugham reveals Larry by dissecting the contrasting behavior of his associates.

The Positive Aspects of Negative Space

This reminds me of the artist’s exercise of drawing “negative space” instead of the object itself. By carefully sketching only those parts of the background visible around the figure one creates a suggestive (more…)

Truth or Consequences? Beyond the Punishment Model.

 


 

Truth or Consequences Screen Beans Art © A Bit Better Corporation

Integrity is usually a major conversation when I coach groups of executives. It almost always comes up in the context of arriving to the meeting on time or returning promptly from breaks.1 This leads to a discussion of consequences, by which people mean punishments for not being on time: fines, humiliation, etc. This opens a powerful examination of monitoring, enforcement, and integrity throughout the organization.

 


 

Consequences come in two flavors. Imposed consequences are punishments contrived by an authority exerting its power to compel behavior. Natural consequences are what reality delivers in response to actions. If I (more…)

The Last Word on Power

 


 

The Last Word on Power:
Re-Invention for Leaders and Anyone
Who Must Make the Impossible Happen

by Tracy Goss (Betty Sue Flowers, Editor)

 


 

Tracy GossCapsule Review

Tracy Goss has long been closely associated with Werner Erhard, the originator of EST and Landmark Education Corporation’s Forum. I expect happy graduates of those programs to be very happy with this book (I am and I am). The book presents the central concepts of those programs very clearly and in a format designed to help business people put the “distinctions” to work immediately. I doubt, however, that a person not trained in ontological coaching could get much sense from these pages. It can seem to be merely jargon and wild promises unless you have actually put the techniques to work for yourself with the assistance of a coach (as I have and I do).

For people experienced with the methods, this book is an effective refresher and spur to action. A friend and I (more…)