I use Twitter to share brief messages, not more than two per day. You can have them delivered to your cell phone by text message (SMS) or view them when you visit your free Twitter web page. Create a Twitter account and “follow” TonyMayo.
Here are my recent tweets (messages):
You can’t control the wind so learn to control your sails.
When a thing is new people say, “It is not true.” When a thing seems to be true people say, “It is not new.” William James
I’ve done things on Monday and Tuesday, made progress on Wednesday, Thursday, and Friday. I have completed tasks on Saturday and Sunday, but I’ve never accomplished anything on “someday.” See Goal Setting on this blog.
Failure lies not in needing help but in failing to accept help when needed. Tony Mayo
Impossible to modify your immutable past. Just mute it and move on. Tony Mayo
Much too often, business owners and salespeople eagerly run off to complete assignments given to us by employees, prospects, or clients. We are asked for something, we feel like we should know how to provide it, and we eagerly set to work trying to produce something that might please them.
My experience is that it pays big dividends to slow things down by asking many clarifying questions. Exactly what information will satisfy a prospect who is looking for a reference? Or comparable experience? Or assurance of financial stability? How much ownership or participation in an eventual sale will satisfy a key employee? What commission, recognition, or work/life adjustment will motivate our best salesperson?
My CEO executive coaching group members have learned that (more…)
I hesitate to share the details of my first breakthrough in selling because I once thought I was the only salesperson with this problem and, to put it bluntly, the reason for the problem makes me look like a jerk. What follows may be of no use to you because you’re probably one of the people who learned this in kindergarten or before.
Years ago, my business was deteriorating fast for lack of customers. One of my suppliers offered to become my sales coach to get me through the slump. She was a very effective salesperson, so I eagerly agreed. She had me demonstrate my pitch (I was still doing pitches in those days, but that’s another story.). She then tried repeatedly to alter my approach. I kept missing the point and she kept trying to make it simpler and more basic, searching for some fundamental, common ground where we could meet and communicate. She was running out of ideas and we were both low on patience.
I sensed a shift as she willed herself back from the brink of exasperation. Phyllis relaxed her shoulders, leaned toward me, and said, brightly, in her most charming southern accent, “Tony, do you like people?”
I knew the right answer, but it is foolish to lie to your coach, so I replied, “No, Phyllis, mostly I don’t.”
She was astonished into a rare silence. She sank back into her chair for support and appraised me cautiously, as if confronting a strange and dangerous beast. “Tony,” she asked, “why (more…)
I use Twitter to share brief messages, not more than two per day. You can have them delivered to your cell phone by text message (SMS) or view them when you visit your free Twitter web page. Create a Twitter account and “follow” TonyMayo.
Here are my recent tweets (messages):
If you have had a good time playing the game, you are a winner even if you lose. –Malcolm Forbes
Our dalliances and detours define us. There are no maps to guide our most important searches. –Dr. Gordon Livingston
The unexamined life is not worth living. –Socrates Apology 38a
This executive coach can lead your examination.
Remove unwelcome emotion–sadness, fear, regret–by relaxing into it. Resistance is futile.
The best time to worry is when you are winning. –Tony Mayo
All models are wrong, but some are useful. –Statistician George E. P. Box
Leadership is the ability to get others to do what they do not want to do and like it. –Harry Truman
When people undertake to control their minds while they are burdened by mental loads–such as distracters, stress, or time pressure–the result [will] often be the opposite of what they intend. …
Individuals following instructions to try to make themselves happy become sad, whereas those trying to make themselves sad actually experience buoyed mood.
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When people in these studies are encouraged to express their deepest thoughts and feelings in writing, they experience subsequent improvements in psychological and physical health. (See also Resistance is Futile on this blog.) Expressing oneself in this way involves relinquishing the pursuit of mental control, and so eliminates a key requirement for the production of ironic effects. After all, as suggested in other studies conducted in my lab with Julie Lane and Laura Smart, the motive to keep one’s thoughts and personal characteristics secret is strongly linked with mental control. Disclosing these things to others, or even in writing to oneself, is the first step toward abandoning what may be an overweening and futile quest to control one’s own thoughts and emotions.
When we relax the desire for the control of our minds, the seeds of our undoing may remain uncultivated, perhaps then to dry up and blow away.
Paying for performance seems like an all-purpose principal. Daniel Pink argues that it is not.
From TED: Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don’t: Traditional rewards aren’t always as effective as we think. Listen for illuminating stories — and maybe, a way forward.
This is the only book I ever found so useful, inspiring, and compelling that, immediately upon completing it, I turned back to page one and read it again. That happened fifteen years ago. I just finished reading it a third time and got just as much benefit again.
I first encountered life coaching and executive coaching in 1992 when I participated in the Forum at Landmark Education Corporation. As for many graduates, that weekend course remains one of the most beneficial experiences in my life. I continued to participate in Landmark programs and I became curious about the man who originated the work.
Werner Erhard founded est in 1971 and “The Training” became a major cultural phenomenon of the 1970s, with hundreds of thousands of enthusiastic graduates around the world, including leading academics, for example Harvard Business School’s Michael Jensen and MIT’s Warren Bennis, and many celebrities such as John Denver, Valerie Harper, Ted Dansen, and Raul Julia. Tiger Woods’ first and most important coach, (more…)
I read this book and I review it here not because of any particular interest in sanctioned killing, rather because of my interest in institutional means of getting people to do difficult yet important tasks. I train salespeople and other business leaders.
I first heard the author, Dave Grossman, on a radio interview promoting this book. I heard him say that that in the history of combat from Alexander the Great through World War II only about 15% of soldiers in battle were trying to kill the enemy. He’s not talking about the long administrative and logistical tail of the army. Only 15-20% of the people with guns or swords in their hands, who were facing a threatening enemy, were willing to kill that enemy. I know this is hard to believe. I first heard this statistic from a pacifist and I called him a liar. Then I heard it from this author, a former US Army Colonel and military historian, who references the research of the US Army’s official W.W.II historian as well as many other scholars.
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I use Twitter to share brief messages, not more than two per day. You can have them delivered to your cell phone by text message (SMS) or view them when you visit your free Twitter web page. Create a Twitter account and “follow” TonyMayo.
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