by Tony Mayo | Communication, Conversation, & Confrontation, For Business Owners, For Executive Coaches, Leadership Development, Sales Techniques, Team Manager Skills, Videos & Podcasts
Click here to listen as Matt and Dan speak with Tony on the SPRH podcast about how you can go deep into your purpose for your small business.
Tony shares practical tips to help business owners to run a larger, more lucrative business with less stress & overwhelm.
You may also enjoy The Conversation Contract podcast episode or this blog post from Tony, One more question…
by Tony Mayo | For Business Owners, For Executive Coaches, For Salespeople, Sales Techniques
Establish the habit of slowing down your responses to questions, to save time and trouble. A simple and effective way to do this is by training yourself to respond to every question with a clarifying question. This gives the questioner a chance to explain why they asked and what they are trying to accomplish. You’ll be surprised how often the quick answer you might have given would not have helped them –or you– at all.
Suppose, for example, you shipped that big report yesterday, just as you had promised. Today the client telephones and asks, “Have you (more…)