The focus of the book was the importance of compassion and authenticity, while this new chapter is all about implementation, with specific advice on how to be compassionate and authentic in your day-to-day life. The twenty-minute podcast is a simple, practical guide to building better relationships at work and at home, with answers to these reader questions:
What can I do to deepen relationships?
How can I feel comfortable with people of different backgrounds, tastes, and values?
How do I help others feel safe to share their lives with me?
What habits might I establish to reduce loneliness and build community?
Tony recommends these resources for further study and practice.
Whose responsibility is it to cause significant genuine conversations
The boss’s job is to create an environment where people can be effective
The CEO Conversation
Unleash creativity by exchanging certainty for confidence
Just click here and either listen through your computer or subscribe through iTunes to have this and all new episodes placed on your device as they become available.
Effective conversation with an employee or vendor who is late with a deliverable or deadline
Just click here and either listen through your computer or subscribe through iTunes to have this and all new episodes placed on your device as they become available.
Just click here and either listen on your computer or subscribe through iTunes to have this and all new podcast episodes placed on your device as they become available. You may also set up an automatic “feed” to non-Apple devices by using this link: click here for other devices.
The Business Owner’s Executive Coach, Tony Mayo has shared a great deal of practical information with business people since re-launching his free e-mail newsletter in 2008.
Here is a list of topics covered. Just click on any title to read more.
Integrity is usually a major conversation when I coach groups of executives. It almost always comes up in the context of arriving at the meeting on time or returning promptly from breaks.1 This leads to a discussion of consequences, by which people mean punishments for not being on time: fines, humiliation, etc. This opens a powerful examination of monitoring, enforcement, and integrity throughout the organization.
The COVID pandemic has forced many of us to migrate even more of our lives online. Much of our world is now viewed through the keyhole of a screen, constricted to two dimensions; restricted to where the camera aims and what the text claims. We’re losing touch, texture, and context. The absence of familiar social cues defeats our usual attempts at attention and discretion, leaving us in thrall to well-financed and algorithmically-tuned manipulation of our fascination.
This insight is not original to me. On the contrary, this insight was not acceptable to me.
In 1997, when I read, A radical theory of value, in Wired, I thought Professor Goldhaber was nuts or grasping for a headline with another The Internet changes everything! hyperbole. The shocking subtitle was meant literally, The currency of the New Economy won’t be money, but attention. I was skeptical. Sure, every child is exhorted to, “Pay attention!” But that was a “just” metaphor. I had not noticed anyone collecting money for the attention “paid.”
Now, I see his prediction manifested globally. How else to explain the (more…)
I’ve been “upping my game” on video streaming to cope with the new market conditions created by the pandemic. I’ll be sharing what I’ve learned here and on my social media.
Here’s my first instructional live stream. Right below is an equipment list. To keep up with my newest demos and How-Tos, subscribe to my social media or newsletter here.
These are affiliate links that do not affect the price you pay though I do earn a small commission
I happened to see this article, What Happens in the Brain When We Disagree, a few minutes after coaching a client on an important negotiation. The essence of what these scientists discovered by watching brain activity during a hypothetical real estate negotiation is, when people disagreed, their brains became less sensitive to the strength of others’ opinions.
(1) If we sense that the counterparty essentially agrees with our fundamental position we are able to logically consider their evidence, even if it contradicts our position.
(2) If we sense they disagree, our response is dominated by the fear-generating parts of the brain and we dig into a defensive, less logical posture.
This confirms the old adage, Start by establishing common ground, e.g., Philosopher Daniel Dennett on How to Argue.
How to compose a successful critical commentary:
You should attempt to re-express your target’s position so clearly, vividly, and fairly that your target says, “Thanks, I wish I’d thought of putting it that way.
You should list any points of agreement (especially if they are not matters of general or widespread agreement).
You should mention anything you have learned from your target.
Only then are you permitted to say so much as a word of rebuttal or criticism.
Is there anything about human relations that has not been written thousands of years ago?
He that answereth a matter before he heareth it,
it is folly and shame unto him
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