Here’s a brilliant follow-up email from an Amazon vendor. It demonstrates how you can increase the number of positive reviews for your business–and handle complaints privately. Take a look…
The core idea is (more…)
I love this interview with professional athlete and philosophy professor Nick Riggle.
The high five is actually a recognition of the achievement of mutual appreciation. It’s a symbol of, “Hey, I recognize you as an individual, and you recognize me.”
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Awesomeness is about creating communities of mutually appreciative individuals … It’s not a community where we all have to share the same values, or we all have to be Christian, or we all have to support a certain political candidate. It’s a more forgiving and appreciative community…. [it] allows us to stand out but stand together.
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The badass just owns shit, right? What they choose to do with their life, they do it with expertise and confidence. … tackling what you set out to do with your life, and doing it with confidence and a kind of presentational verve.
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The other category [of non-starter] is the fake-ass person. They’re someone who seems to take up the social opening, seems to be presenting their individuality… But in fact, they’re faking it. They’re not actually presenting who they are. This relation of mutual appreciation, what I call co-personhood, can’t be formed, because they’re presenting a fake persona.
–Prof. Nick Riggle, USD
On Being Awesome: A Unified Theory of How Not to Suck
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Is your company a job, a business, or a scalable, repeatable entrepreneurial process?
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Thanks to MusicOpen for providing public domain recordings of Beethoven.
TRANSCRIPT:
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Get stronger, more persistent, and happier with this insight.
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Thanks to MusicOpen for providing public domain recordings of Beethoven.
TRANSCRIPT:
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Facts are useful. Opinions help, too. Knowing one from the other will help you get more work done with more people. Here’s why.
Just click here to listen now or subscribe on your device using Apple’s Tunes, Android, and other podcatchers to have this and all new episodes placed on your device as they become available.
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Thanks to MusicOpen for providing public domain recordings of Beethoven.
TRANSCRIPT: (more…)
The Business Owner’s Executive Coach, Tony Mayo has shared a great deal of practical information with business people since re-launching his free e-mail newsletter in 2008.
Here is a list of topics covered. 
Just click on any title to read more.
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Simplify your mission and increase your impact. A quick message on the surprising power of mission focus from Tony Mayo, The Business Owner’s Executive Coach.
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Thanks to MusicOpen for providing public domain recordings of Beethoven.
Just click here to listen now or subscribe on your device using Apple’s Tunes, Android, and other podcatchers to have this and all new episodes placed on your device as they become available.
TRANSCRIPT: (more…)
A quick message from an executive coach on the surprising power of mission focus.
TRANSCRIPT: (more…)
Chapter One is below.
Read the Author’s Preface by clicking here.
Chapter 1
Haunted Hallways
I reminded myself that we were in a well-lit office, not a dark alley. No need to get aggressive yet. I relaxed my jaw and tried to keep the fear out of my voice as I replied, “If you pull my people off your project, there’s no way you’ll meet the delivery date.”
My client looked at me blandly, as if he had delivered a weather forecast. In fact, he had devastated my sales forecast. Five fewer of my consultants billing their time to this client meant there was no way I would meet quota to earn my bonus. I needed him to engage with me. I forced a response with a direct question that was also a threat. “Did Juan approve this staffing cut?”
“Why would I check with Juan?” asked the Director of Information Systems Development (ISD) for Billing Systems. He ran his finger down a page of the MCI internal directory as he spoke, “Nobody (more…)
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This podcast is an interview about Tony’s new novel, Crimes of Cunning: A comedy of personal and political transformation in the deteriorating American workplace. He is interviewed by longtime client Ron Dimon. Ron is an expert on the use of information by executives of large organizations. Listen as two experienced business people play with useful ideas in this episode including:
* What changed in the 1980s that made so many of today’s jobs inhumane
* How consulting to MCI inspired the story
* Influence of Joseph Campbell’s Hero’s Journey
* Tools for Personal Transformation
* Choosing a stand or “Way of Being”
* The useful coaching concept of “game”
* How physical spaces engender specific behaviors
* How personal relationships can enrich business effectiveness
* Transform pain and disappointment into growth
* Finding time and focus to write a novel
* Pre-meeting meetings and after action reviews
* The “Slow / Fast” Method vs. typical business behavior
* Tony’s next book: “The Conversation Contract”
Just click here to listen now or subscribe on your device using Apple’s Tunes, Android, and other podcatchers to have this and all new episodes placed on your device as they become available.
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