Compiling research from psychologists and economists (including colleague Richard Thaler), Professor Hsee provides tips on how to make the people around you—employees, significant others, friends, relatives—happy.
- Separate gains.
- Announce good news early.
Announce bad news late.
- Unpredictable gains are better than stable gains.
Stable losses are better than unpredictable losses.
- Choice is bad for good options,
good for bad options.
- Wanted is better than needed.
Memorable is better than usable.
Details in The University of Chicago Magazine.
— Prof. Christopher K. Hsee