[Philosopher Hannah] Arendt concluded that evil in the modern world is done neither by monsters nor by bureaucrats, but by joiners.
That evil, Arendt argued, originates in the neediness of lonely, alienated bourgeois people who live lives so devoid of higher meaning that they give themselves fully to movements. It is the meaning [Adolf] Eichmann finds as part of the Nazi movement that leads him to do anything and sacrifice everything. Such joiners are not stupid; they are not robots. But they are thoughtless in the sense that they abandon their independence, their capacity to think for themselves, and instead commit themselves absolutely to the fictional truth of the movement. It is futile to reason with them. They inhabit an echo chamber, having no interest in learning what others believe. It is this thoughtless commitment that permits idealists to imagine themselves as heroes and makes them willing to employ technological implements of violence in the name of saving the world.
The fraud triangle is a model for explaining the factors that cause someone to commit occupational fraud. It consists of three components which, together, lead to fraudulent behavior:
1. Perceived unshareable financial need
2. Perceived opportunity
3. Rationalization
The fraud triangle originated from Donald Cressey’s hypothesis:
Trusted persons become trust violators when they conceive of themselves as having a financial problem which is non-shareable, are aware this problem can be secretly resolved by violation of the position of financial trust, and are able to apply to their own conduct in that situation verbalizations which enable them to adjust their conceptions of themselves as trusted persons with their conceptions of themselves as users of the entrusted funds or property.1
1Donald R. Cressey, Other People’s Money (Montclair: Patterson Smith, 1973) p. 30.
I have a firm belief in this now, not only in terms of my own experience, but in knowing the experiences of other people. When you follow your bliss, and by bliss I mean the deep sense of being in it, and doing what the push is out of your own existence – it may not be fun, but it’s your bliss, and there’s bliss behind pain too.
You follow that and doors will open where there were no doors before, where you would not have thought there’d be doors, and where there wouldn’t be a door for anybody else. There’s something about the integrity of a life. And the world moves in and helps. It really does.
And I think the best thing I can say is to follow your bliss. If your bliss is just your fun and your excitement, you’re on the wrong track. I mean, you need instruction. Know where your bliss is. And that involves coming down to a deep place in yourself.”
Years ago, while I was establishing myself in a new executive coaching practice, I supported my family by working as a part-time, outsourced CFO. Here is a reminiscence of a deep learning I earned during one of those accounting gigs.
I sought help from my own executive coach with the very difficult behavior of a bookkeeper employed by my client. She had called several urgent meetings with the partners and each time threatened to quit, more or less because of me. These meetings were very exasperating as she made charges that were either too vague to dispute or clearly contrary to plain facts. For example, although we repeatedly assured her that she had her job as long as she wanted it she insisted she could not continue to work under such uncertainty and would resign immediately because we were conspiring to take her job away. The partners felt obligated to placate and mollify her because she was the only bookkeeper out of several they had tried who was able to make any progress in getting their bills out to clients.
I said to my executive coach, “I am stressed and bothered because of her unpredictable behavior, of course, but I am mostly bothered by the fact that it bothers me. I am so ‘trained’ and ‘transformed’ I ought to be able to deal with her behavior without becoming stressed, hurt, or angry. I try to remain calm, not react to her outbursts, and keep on working because I need this income. I do what is necessary just to keep getting paid, so why do I lose sleep and spend my non-billable time talking about her with my coach, family, and friends?”
By the way, is this scenario reminding you of anything in your life, right now?
My coach reminded me of the dangers of attachment, of identifying with our property or positions. We confuse preferred outcomes with necessary results. We grasp so avidly to particular bits of property or actions by others that we forget we can still be ourselves without them. We attach money or prestige to ourselves so firmly that we forget that we are not our results or our reputations. What I want is not what I am.
I then remembered the old samurai expression (I suppose all samurai expressions are now old).
The most effective warrior dies before entering the battle.
The bookkeeper was not damaging my body or physically invading my free time. My attachments were the only things making my life difficult. I was attached to looking good in the eyes of my client, I was attached to (more…)
A small group of leaders in the DC Metro area is interviewing potential new members for their coaching group. Details below or you can download a brochure here: http://tiny.cc/gsvsop
Your organization and your responsibilities can grow only as fast as you do. Participate in Genuine Success: Vitality, Service, and Outstanding Performance (GS:VSOP) to develop your expertise in the only career strategy that is endlessly scalable. Leadership: the ability to get things done with and through other people.
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Program topics include influence and persuasion, organization and planning, finance, self-management and growth, focus and concentration, integrity, communication, health, and fitness. See brochure for more details.
This program is for leaders who:
Aim to achieve transformational growth & breakthrough results.
Want to improve ROI & speed growth.
Are frustrated with “business as usual” & just know “there’s got to be a better way.”
Are ready to get more done with less stress.
Apply their knowledge to innovate & make things happen.
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To me, leadership is a journey toward wholeness.
A leader’s journey starts by looking inward to understand, “Why am I here?” and “What is it that I’m here to do?”
–- Joe Jaworski, MIT
Society for Organizational Learning
At Accelerent, I was lucky to meet the commander of the USS Cole and hear his story of the day his destroyer was nearly sunk by al-Qaeda. Kirk Lippold made clear that his ship was saved mostly because of how he led and trained his crew in the years prior to the...
People are often surprised that I do not read popular business magazines, the latest management books, or eagerly attend speeches by top executives and successful entrepreneurs. I am certainly not knowledge averse; I read a great deal and love information. I am very interested in business and know a lot about it. Clients know that there is seldom an aspect of their enterprise I can not comment upon usefully. I just do not get my data from the usual sources.
I just came across an article in the California Management Review that explains one reason that reading most business journalism and executive memoirs is worse than useless. Phil Rosenzweig’s article, Misunderstanding the Nature of Company Performance: The Halo Effect and Other Business Delusions and his book shows that bad science and poor logic permeate the business press. Rosenzweig’s demolition of the over-praised Good to Great books is especially satisfying.
…it’s easy for pundits and professors to claim that someone blundered. Decisions that turned out badly are castigated as bad decisions. However, these sorts of judgments are erroneous, made retrospectively in light of what we know to have happened subsequently. These errors are surprisingly widespread in the business world. They affect not only journalistic accounts about specific companies, but also undermine the data used for large-scale studies about company performance. They lead to a broad misunderstanding of the forces that drive company success and failure. As we will see below, some of the most popular business studies in recent years are undermined by fundamental problems of data integrity.
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strategy is about choice, and choice involves risk. There are no easy formulas to apply, no tidy plug-and-play solutions that offer a blueprint for success.
I was responsible for all of it. Whatever happened, I had done it to myself. One day I said, “Sandlr, you put yourself here. Nobody did anything to you. You’re here because you are.”
Lessons for managers from how the Army re-made itself between Vietnam and Desert Storm.
I was moderating a conference of business owners in the late 1990s as they lamented the poor work habits and other failings of “Gen-Xers.” Finally, I’d had enough so I said, “Say what you will about body piercing and Starbucks, I don’t think that’s the key issue. It looks to me that our generation’s contributions were the drug culture and Vietnam while the present generation has given us the Internet and Desert Storm.” The question becomes, how did this happen? Into the Storm provides part of the answer.
I am a baby-boomer who came of age in the Vietnam era, so my interest in things military was slight and my general opinion of military organization, I’m ashamed to say, came more from Catch-22 and MASH than reality. Yet, the U.S. Army has done some huge and useful things, so I was willing to take a fresh look with this book.
In the aftermath of Vietnam, “the Army began a revolution in (more…)
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I sought help from my own executive coach with the very difficult behavior of a bookkeeper employed by my client. She had called several urgent meetings with the partners and each time threatened to quit, more or less because of me. These meetings were very exasperating as she made charges that were either too vague to dispute or clearly contrary to plain facts. For example, although we repeatedly assured her that she had her job as long as she wanted it she insisted she could not continue to work under such uncertainty and would resign immediately because we were conspiring to take her job away. The partners felt obligated to placate and mollify her because she was the only bookkeeper out of several they had tried who was able to make any progress in getting their bills out to clients.
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