I do some balancing postures as part of my yoga practice, standing on one foot while stretching my body. The people who taught me these postures said to “find a point some distance away and hold your gaze on it” while in the posture. I resisted doing this, preferring to let my eyes wander during the stretch. Besides, I know how to balance. It is just a matter of holding your body in the proper position. So, I wobbled or fell.
Now, I remind myself to choose a distinct object as a focus point: the corner of a doorway or the center of a flower. While holding the posture I often notice my eye wandering. And my body wavering. I can only regain my balance by (more…)
I use Twitter to share brief daily messages. You can have them delivered to your cell phone by text message (SMS) or view them when you visit your free Twitter web page. Create a Twitter account and “follow” TonyMayo.
Here are my recent tweets (messages):
“You cannot do two things at once. The mechanism of attention is selection: it’s either this OR it’s that.” –Winifred Gallagher, author of Rapt in NYTimes
It is a paradoxical but profoundly true and important principle of life that the most likely way to reach a goal is to be aiming not (more…)
I watched the famous “Gloria” films this weekend, more properly known as Three Approaches to Psychotherapy. Gloria, the patient, generously agreed to have filmed sessions with each of the three great psychotherapists of the 1960s: Carl Rogers, Fritz Perls, and Albert Ellis. It must have been quite a day for her!
Carl Rogers actively worked to wrest control of counseling from the medical monopoly established by Freud and Jung, opening the work to (more…)
Business owners all seem to be very busy and over-worked. For most of them, the reason is that most of what they are doing is just creating more things that have to be done, instead of making the business more successful.
Want more time to relax? Stop trying to fix everything.
—Dan Wertenberg
Serial CEO and Vistage Speaker
(Paraphrased.)
The human immune system is a wondrous mechanism. It detects and destroys invading bacteria, viruses, and debris. It is vigilant 24×7 and extends into every tiny and obscure part of our body. Our immune system is adaptable to changing threats because it learns from and emerges stronger from many infections. A fantastic model for an executive to learn from as she designs monitoring and control systems in a business.
The immune system has a flaw that may also be instructive for managers. It can (more…)
I was very pleased to be invited to a meeting with former MCI Worldcom internal auditor, Cynthia Cooper, sponsored by Accelerent. She is the employee who discovered and “blew the whistle” on the $11 billion financial fraud that, along with Enron, changed corporate governance in America. Unfortunately, similar frauds continue to be perpetrated. Her story, also told in Extraordinary Circumstances, illustrates an important principle of business integrity.
Business crimes are seldom committed by evil people searching for opportunities to lie, cheat, or steal. Most misdeeds, from pilfering pens and misusing the copier to billion-dollar stock frauds, are carried out by regular people who have rationalized small steps over the line. At MCI Worldcom, accountants reclassified some reserves into revenue because the CFO said (more…)
I read this book and I review it here not because of any particular interest in sanctioned killing, rather because of my interest in institutional means of getting people to do difficult yet important tasks. I train salespeople and other business leaders.
I first heard the author, Dave Grossman, on a radio interview promoting this book. I heard him say that that in the history of combat from Alexander the Great through World War II only about 15% of soldiers in battle were trying to kill the enemy. He’s not talking about the long administrative and logistical tail of the army. Only 15-20% of the people with guns or swords in their hands, who were facing a threatening enemy, were willing to kill that enemy. I know this is hard to believe. I first heard this statistic from a pacifist and I called him a liar. Then I heard it from this author, a former US Army Colonel and military historian, who references the research of the US Army’s official W.W.II historian as well as many other scholars.
I use Twitter to share brief daily messages. You can have them delivered to your cell phone by text message (SMS) or view them when you visit your free Twitter web page. Create a Twitter account and “follow” TonyMayo.
Here are my recent tweets (messages):
Ours is a world where people don’t know what they want and are willing to go through hell to get it. –Don Marquis
Success means only doing what you do well, letting someone else do the rest. –Goldstein S. Truism
Sales — when done right — is more than a job. It is an art.
…
At its best, selling is taking a doubt and turning it, jujitsu style, into a powerful push. Selling is making the customer feel better about spending money — or investing it — than he would have felt by keeping his wallet zipped.
I have special memories of people who have sold brilliantly.
Here is a complete toolkit for implementing one of my most powerful and versatile techniques, The Conversation Contract™. Leading psychologist Thomas Harris, author of the bestselling I’m OK–You’re OK, developed the basic process to help people conduct the most important and stressful conversations in their lives. I have refined it over the past fifteen years in my work with salespeople, managers, government officials, and CEOs to its present form. You can use it for better meetings, telephone calls, and family interactions.
Start with this video and reinforce your skills with the printouts linked below. You may also want to use my 12 Step Program for productive confrontation by clicking here, Conversations that Make a Difference.
An email from my wife to our acupuncturist, Jake Avancena of Acupuncture Advantage Care in Herndon and Fredericksburg, Virginia.
Jake,
I recently told a teacher at my kids’ elementary school about you. She asked me to send her your contact info, which I did. But I also told her about our experiences with you. Below is what I sent her. I thought you might appreciate hearing about our successes again. If you would like to include my testimonials on your website, I would be honored. Feel free to edit.
I hope you are well and business is booming!
Kristine Denzau-Mayo
My husband, my oldest son, and I have all been successfully treated by Jake for various problems. My husband had hand pain for 2 years that was so bad that he couldn’t use his hand for anything, including shaking hands, squeezing a binder clip or using a computer mouse. Jake cured him in just 2 visits. That was about 3 years ago and his hand is still fine. He also had (more…)
…one of the key pieces of advice that I regularly give entrepreneurs is to “join a formal group of your peers that meets regularly and spend deep time with them.” I don’t mean “industry associations” or “random networking clubs” – I mean things like EO, Vistage, or YPO.
When I was a first time entrepreneur, I often thought “I don’t have time for this.” Bullshit – I didn’t have time not to do it. And that continues today even after having been involved in hundreds of companies. Entrepreneurial communities aren’t merely geographic or industry focused – peer groups that build deep, intimate, and long term relationships between the members play a key part in the process of entrepreneurship.
If you always put limits on everything you do, physical or anything else, it will spread into your work and into your life. There are no limits. There are only plateaus, and you must not stay there, you must go beyond them. A man must constantly exceed his level.
By adopting a certain physical posture, a resonant chord is struck in spirit.
I am happy because I am growing daily and I am honestly not knowing where the limit lies. To be certain, every day there can be a revelation or a new discovery. I treasure the memory of the past misfortunes. It has added more to my bank of fortitude.
Employees’ moods, emotions, and overall dispositions have an impact on job performance, decision making, creativity, turnover, teamwork, negotiations and leadership. … employees’ emotions are integral to what happens in an organization, says Professor Barsade, who has been doing research in the area of emotions and work dynamics for 15 years.
Everybody brings their emotions to work. You bring your brain to work. You bring your emotions to work. Feelings drive performance. They drive behavior and other feelings.
I use Twitter to share brief daily messages. You can have them delivered to your cell phone by text message (SMS) or view them when you visit your free Twitter web page. Create a Twitter account and “follow” TonyMayo.
Here are my recent tweets (messages):
You are free, choose–that is, invent!–Jean-Paul Sartre
To be satisfied with what one has. That is wealth. —Mark Twain
Do for the love of the act, not for the desire of (more…)
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I do some balancing postures as part of my yoga practice, standing on one foot while stretching my body. The people who taught me these postures said to “find a point some distance away and hold your gaze on it” while in the posture. I resisted doing this, preferring to let my eyes wander during the stretch. Besides, I know how to balance. It is just a matter of holding your body in the proper position. So, I wobbled or fell.
Sales — when done right — is more than a job. It is an art.
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