This short podcast describes an important step in the growth of business owners and other leaders, moving beyond the urge to control and micro-manage every action toward acting with confidence in your team and your own ability to respond to every eventuality.
Find someone who will accept responsibility for the desired outcome.
Explain that you do not have the time and/or expertise to design the solution.
Ask the person to propose an approach which you have some confidence (not certainty) will succeed with the resources agreed to, e.g., hours, budget, tools, deadline, etc.
Don’t abdicate, delegate: follow-up frequently on progress and impediments to show that you still value the outcome, perhaps using something like my progress report format.
“Give as few orders as possible,” his father Duke Leto had told him… once… long ago. “Once you’ve given orders on a subject, you must always give orders on that subject.”
Too many jobs are perfectly constructed to elicit inhumane behavior. Read my book to learn how it got this way.
The most fundamental lesson of our study:
Ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process.
Even when asked to carry out actions incompatible with fundamental standards of morality, relatively few people have the resources needed to resist authority.
—Professor Stanley Milgram, PhD Obedience to Authority: An Experimental View Perennial Classics 2009 p. 6.
Professor Milgram was responsible for two psychological studies that became well-known by the general public while having almost no positive influence on government or corporate structures, the “administer a painful shock” compliance experiment and the “Small World” six degrees of separation demonstration.
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