VIDEO: Stick to One Point, Make a Big Impact
A quick message from an executive coach on the surprising power of mission focus.
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023 The Values of Anger • DeskVideo • PODCAST
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A quick message from an executive coach on how to get value from your anger.
Just click here to listen now or subscribe on your device using Apple’s Tunes, Android, and other podcatchers to have this and all new episodes placed on your device as they become available.
Thanks to MusicOpen for providing public domain recordings of Beethoven.
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Video: Turn Your -But- into -And-
A quick message from an executive coach on shifting one frequently-used word can shift your entire life.
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VIDEO: Language Makes Us Human
A quick message on, “Why the words we choose matter so much to our success and satisfaction.”
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022 But Reduction • DeskVideo • PODCAST
Free Subscription: RSS
A quick message from an executive coach on shifting one frequently used word can shift your entire life.
Just click here to listen now or subscribe on your device using Apple’s Tunes, Android, and other podcatchers to have this and all new episodes placed on your device as they become available.
Thanks to MusicOpen for providing public domain recordings of Beethoven.
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VIDEO: Owning Anger
A quick message from an executive coach on how to use your anger productively.
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VIDEO: How to Work with Facts —and, Opinions
Facts are useful. Opinions help, too. Knowing one from the other will help you get more work done with more people. Here’s why.
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Language, Reason, and the Future of Violence
Watch me lob a softball question to Steven Pinker at the Mercatus Center. I come in after just a few seconds…
[J. L. Austin speech acts, John Searle social world, Whorf hypothesis]
A Simple Habit That Can Boost Productivity
Repeat Back
&
Report Back
Here is a simple habit that can boost productivity in your organization. One client credits this technique for an 18% increase in annual revenue with a reduced headcount. It takes practice but quickly becomes second nature.
I brought this method into the workplace from my flight training. Pilots and air traffic controllers (ATC) must communicate precisely and briefly while also executing specialized tasks. Misunderstandings in aircraft can have horrible consequences, so specific communication techniques are required. Many of the most serious accidents are caused by failure to follow these practices, including the 1977’s Tenerife Airport Disaster, commercial aviation’s deadliest incident.
Talk may be cheap but miscommunication is costly.
Have you ever listened to the (more…)
What Evil Lurks in the Design of Public Companies
Too many jobs are perfectly constructed to elicit inhumane behavior. Read my book to learn how it got this way.
The most fundamental lesson of our study:
Ordinary people, simply doing their jobs, and without any particular hostility on their part, can become agents in a terrible destructive process.
Even when asked to carry out actions incompatible with fundamental standards of morality, relatively few people have the resources needed to resist authority.
—Professor Stanley Milgram, PhD
Obedience to Authority: An Experimental View
Perennial Classics 2009 p. 6.
Professor Milgram was responsible for two psychological studies that became well-known by the general public while having almost no positive influence on government or corporate structures, the “administer a painful shock” compliance experiment and the “Small World” six degrees of separation demonstration.
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