by Tony Mayo | For Business Owners, Leadership Development
At Accelerent, I was lucky to meet the commander of the USS Cole and hear his story of the day his destroyer was nearly sunk by al-Qaeda. Kirk Lippold made clear that his ship was saved mostly because of how he led and trained his crew in the years prior to the attack, rather than by any dramatic decisions or heroics on October 12, 2000.
His “Five Pillars of Leadership” are:
• Integrity
• Vision
• Personal Responsibility and Accountability
• Trust and Invest
• Professional Competence
He gave a thrilling and informative presentation. I particularly thanked him for illustrating the masterful use of chain of command, maximizing his impact as a leader by improving his officers rather than continually reaching down to personally resolve specific issues.
The Navy, unfortunately, tends to be rather unforgiving of officers whose ships are damaged so Kirk Lippold never made Captain. The military’s loss is our gain as he tours the country sharing his leadership lessons.
by Tony Mayo | For Business Owners, For Executive Coaches, Leadership Development, Team Manager Skills
What coach has had the greatest impact on a client? The man with the strongest claim may be Earl Woods, whose famous client is his son, golfer Tiger Woods. How did Earl Woods become such a fantastic coach?
By studying, as I have, with the most important influence on executive coaching, Werner Erhard. Some of Earl Woods’s coaching wisdom is below, excerpted from the 1996 article in Sports Illustrated about Tiger being chosen Sportsman of the Year. It is all pure Werner Erhard.
“What I learned through est [created by Werner Erhard] was that by doing more for myself, I could do much more for others. Yes, be responsible, but love life, and give people the space to be in your life, and allow yourself room to give to others. That caring and sharing is what’s most important, not being responsible for everyone else.
“Which is where Tiger comes in. What I learned led me to give so much time to Tiger, and to give him the space to be himself, and not to smother him with dos and don’ts. I took out the authority aspect and turned it into (more…)
by Tony Mayo | For Business Owners, Leadership Development
I was very pleased to be invited to a meeting with former MCI Worldcom internal auditor, Cynthia Cooper, sponsored by Accelerent. She is the employee who discovered and “blew the whistle” on the $11 billion financial fraud that, along with Enron, changed corporate governance in America. Unfortunately, similar frauds continue to be perpetrated. Her story, also told in Extraordinary Circumstances, illustrates an important principle of business integrity.
Business crimes are seldom committed by evil people searching for opportunities to lie, cheat, or steal. Most misdeeds, from pilfering pens and misusing the copier to billion-dollar stock frauds, are carried out by regular people who have rationalized small steps over the line. At MCI Worldcom, accountants reclassified some reserves into revenue because the CFO said (more…)
by Tony Mayo | For Business Owners, For Executive Coaches, For Salespeople, Recommended Books, Sales Techniques
On Killing:
The Psychological Cost of
Learning to Kill in War and Society
by Dave Grossman
Capsule Review
I read this book and I review it here not because of any particular interest in sanctioned killing, rather because of my interest in institutional means of getting people to do difficult yet important tasks. I train salespeople and other business leaders.
I first heard the author, Dave Grossman, on a radio interview promoting this book. I heard him say that that in the history of combat from Alexander the Great through World War II only about 15% of soldiers in battle were trying to kill the enemy. He’s not talking about the long administrative and logistical tail of the army. Only 15-20% of the people with guns or swords in their hands, who were facing a threatening enemy, were willing to kill that enemy. I know this is hard to believe. I first heard this statistic from a pacifist and I called him a liar. Then I heard it from this author, a former US Army Colonel and military historian, who references the research of the US Army’s official W.W.II historian as well as many other scholars.
(more…)
by Tony Mayo | For Business Owners, Leadership Development
Why? Because employees are more sensitive to mood than leaders often realise. And these moods are contagious. Research carried out by Caroline Bartel at New York University and Richard Saavedra at the University of Michigan found that in 70 different teams, people working together in meetings ended up sharing moods – whether good or bad – within two hours. And bad moods spread faster than good ones.
In their 2001 Harvard Business Review article “Primal leadership”, Daniel Goleman, Richard Boyatzis and Annie McKie argued that one of the key duties of leadership – they say it is the most important one of all – is to manage your emotions with care.
–Stefan Stern
Financial Times
by Tony Mayo | For Business Owners, Leadership Development, Team Manager Skills
Many companies and organizations are dealing with multiple changes right now to adapt to the huge shifts in our economy: layoffs, salary reductions, and freezes, office closings, budget cuts, etc. My CEO executive coaching clients are making painful decisions, managing personal stress, communicating more often with employees, customers, and suppliers. All of that is useful and important.
I also find it useful to remind managers that change is not quick or easy for companies.
Leaders, especially the most dynamic, creative, and entrepreneurial, must keep in mind that stability is in the nature of organizations. That’s why we call them organizations, rather than alterizations or adaptizations. People, especially in groups, need (more…)
by Tony Mayo | Recommended Books
The Killer Angels
by Michael Shaara
Fabulous insight into the military mind, the minds of men, the minds of people dedicated to actions and ideals greater than themselves.
Kurt Vonnegut is said to have revealed the secret of fiction as, “Create characters the reader cares about, then do something terrible to them.” Mr. Shaara gives us a dozen characters worth caring about–from both armies–and then plunges them into one of the most terrible things to happen on American soil: the cataclysmic Battle of Gettysburg. The book is a model of storytelling, and beautifully written. My brother, who earned a Masters in American History just for the fun of it, warned me to (more…)
by Tony Mayo | For Business Owners, Quotes and Aphorisms
It is not the critic who counts: not the man who points out how the strong man stumbles or where the doer of deeds could have done better.
The credit belongs to the man who is actually in the arena, whose face is marred by dust and sweat and blood, who strives valiantly, who errs and comes up short again and again, because there is no effort without error or shortcoming, but who knows the great enthusiasms, the great devotions, who spends himself for a worthy cause; who, at the best, knows, in the end, the triumph of high achievement, and who, at the worst, if he fails, at least he fails while daring greatly, so that his place shall never be with those cold and timid souls who knew neither victory nor defeat.
–Teddy Roosevelt
Citizenship in a Republic
Sorbonne, Paris, April 23, 1910
by Tony Mayo | For Business Owners, How to Set Goals
According to an article by Michael Shermer, Ph.D. in the September 2007 issue of Scientific American, several elements are needed for a movement or an idea to gain acceptance:
- The idea takes a stand for something, not against something, and is based on a positive assertion.
- The idea uses an intelligent, rational approach to tackle myths and raises consciousness and awareness.
- The idea embraces the uniqueness of self and others, and it requires us to respect each other.
- The idea encourages exploration, experimentation and a sense of adventure.
— Carole Carson
Here’s a radical idea:
getting fit is fun and contagious
LA Times
January 12, 2009
by Tony Mayo | Leadership Development, Recommended Books
Here is my take on a classic novel about personal transformation along with some intriguing exploration of paradigms, human perception, and frames of reference.
First, this blurb…
Thanks so much for putting this into words. It is the most concise and accurate analysis of this work that I have ever read. The Razor’s Edge has been my favorite book for many years. I re-read it often. And now I will be able to look at it with a fresh eye again.
Thank you. Terrific work.
–Jack Randall Earles, playwright
Top Executive Coach Tony Mayo’s essay on
The Razor’s Edge
by W. Somerset Maugham
The Razor’s Edge is often described as the story of Larry, a war veteran who forsakes a comfortable life in Chicago “society” for a vague spiritual quest. It is better appreciated as a portrait of his acquaintances, whose conventional lifestyles are starkly contrasted to the path walked by the seeker. Some readers have wished to know more of Larry and criticize the space and attention Maugham lavished upon the “ancillary” characters. Instead, The Razor’s Edge illuminates the spiritual path by focusing on people more like the typical reader, people who do not give up materialistic Western striving. The best way to see Larry is to look at what he is not.
This narrative technique succeeds wonderfully in the masterful hands of author W. Somerset Maugham, best known for Of Human Bondage. Rather than simply lay out the details of Larry’s explorations and development, which, being spiritual and internal, would be rather dull to watch, Maugham reveals Larry by dissecting the contrasting behavior of his associates.
The Positive Aspects of Negative Space
This reminds me of the artist’s exercise of drawing “negative space” instead of the object itself. By carefully sketching only those parts of the background visible around the figure one creates a suggestive (more…)
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