Learn the one common mistake to avoid if you are tired of feeling overwhelmed by listening to this quick audio message from Tony Mayo, The Business Owner’s Executive Coach.
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Thanks to MusicOpen for providing public domain recordings of Beethoven.
Effective conversation with an employee or vendor who is late with a deliverable or deadline
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The Business Owner’s Executive Coach, Tony Mayo has shared a great deal of practical information with business people since re-launching his free e-mail newsletter in 2008.
Here is a list of topics covered. Just click on any title to read more.
A global pandemic now seems inevitable.
Get ready!
You’ve no doubt heard the advice about handwashing and avoiding crowds in confined spaces: concerts, aircraft, conferences. I’d add, “Do everything you can –STARTING RIGHT NOW– to stay healthy and strong: adequate sleep, regular exercise, and good food (including weight control).”
Here’s one you may not have thought of:
The U.S. CDC recommends getting a flu vaccination.
The CDC has detailed guidelines for employers here:
Have a clear and well-communicated policy for various epidemic scenarios.
Step One: How will employees know whether to stay home?
How will you communicate your status to clients and vendors?
How will they communicate their status to your business?
For example, what if your cleaning service abandons you?
Implement “Work from Home” technology and policies. This should include:
A staggered schedule of “dry run” tests by every single employee who might need to work from home.
Plan and prepare projects that can be postponed until people are at home, so they have things to do in case their regular duties are exhausted or rendered unnecessary under the circumstances.
Make sure you have all essential positions filled. You don’t want to lose people to illness when you are already short-staffed.
Stock up now, before the rush, on hand sanitizers and face masks, including wipes for conference tables, telephone handsets, doorknobs, coffee machines, keyboards, etc.
In Chapter 15, Who Has the Helm, the main character learns about the childish tactics that persist into adulthood and sometimes take control of our actions. His wife also shares the counterintuitive response that takes away their power over us.
Click here to download the free .pdf. No registration, no pitch, just a gift. Read it and reap.
We live in America, “the land of the free and the home of the brave,” yet we meekly surrender our freedom at work. I know, “We call it ‘work’ because ‘play’ means something else.” But we give up so much so easily! Employers dictate whether we wear our hair: long or short, covered or uncovered, coifed, clipped, combed, or corn-rowed. Whether we are allowed to wind down after work with alcohol, nicotine, or cannabis. Or, whether we wind down at all, with texts, emails, and travel at all hours of any day. We let them record our phone calls, read our emails, count our keystrokes, search our pockets, and time our bathroom breaks. We must not discuss our pay or take a job less than …_X_ miles away, then get fired anyway over a Tweet or a bumper sticker. There are even worse examples, but…
You don’t need more evidence that too many jobs are intrusive and demeaning. You know … You know it! I can tell. You may even know that inventing and enforcing these rules wastes money and reduces profits. I’m not here to prove that this is a problem. I’m here with the solution. I have the answer! … The answer… is, “No.”… “Just …say, …’No!'”
My friend took a job on the Hubble Space Telescope, where programmers had not delivered a single finished program in three years. When he heard his first deadline, he said, “No! I need more time.” His boss shrugged. My friend delivered working code “late” -but on the exact date he promised.
He got another assignment with another impossible due date. Again, …he delivered on the date he promised. He didn’t get a third program to code. He got three programmers to manage. His team delivered quality code on the dates they promised. So, they put him in charge of all the programmers. Not because he was a coding savant. Not because he was a charismatic leader. No, just because he had demonstrated the awesome power of, “No.”
Our reluctance to say, “No,” comes from fear. Fear that you are your job. Fear that your income is your value. That is not who you are. You get to say who you are.
You get to say, “No,” anytime, anywhere, to anyone. Because we live in America, “the land of the free and the home of the brave.”
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